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Network Management Systems: Getting the Very Best from Satellite Communications with Gilat’s TotalNMS
August 4, 2021
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By Ravit Kishon Ben-Zuk, Product Manager, NMS at Gilat Satellite Networks

Introduction
The use of satellite communications isn’t new; while most of us don’t remember the launch of Sputnik in 1957, this was just the beginning of a technology revolution that continues today. Over the last 60+ years, the SATCOM industry has continued to evolve with expanding use cases, better cost efficiencies and greater impact on bridging the digital divide around the world.

A single VSAT platform that can deliver all of a network operator’s services is a valuable commodity, particularly as VSAT communications grow in scope in markets including: Mobility, Backhaul, Consumer and Enterprise. To meet this need, Gilat developed the multi-application SkyEdge II-c platform. This high-performance platform enables satellite service providers to support any market.

Today, satellites are providing a host of voice, data and broadcast solutions that couldn’t have been imagined in the 20th century. This convergence is driving increased demands on the network to deliver uninterrupted availability, reliability and security. And, as more mission critical applications become dependent on the network, tolerance for network problems approach zero.

As the adoption of satellite-based communication networks continue to grow, so do the challenges of managing them.

With Growth Comes Complexity
Today’s satellite networks are more powerful and capable than ever before. However, as networks become more complex – with potentially thousands of fixed and mobile customer sites spanning multiple gateways, satellites and beams – managing them becomes more and more challenging.

Such sophisticated networks enable more diverse services, leading to much more complex network management. Operators need a tool that will simplify their operation, reduce their costs and improve their customers’ experience. To meet these additional needs, Gilat created our proprietary NMS, TotalNMS, key component of our SkyEdge II-c platform.

One Smart System for Scalable Networks
TASK-BASED USER INTERFACE
To manage networks effectively, today’s operations team members have highly specialized roles and tasks. We designed TotalNMS to address REAL operator needs to improve their productivity. First, we divided the interface into two major domains –Network Infrastructure and Customer Equipment – to match your team member’s area of expertise. Second, we divided each domain into the three most common operator activities – Troubleshooting, Configuration and Monitoring – so that daily workflows can be easily completed in a fraction of the time.

AGILE NETWORK CONFIGURATION
With TotalNMS’ service-oriented approach, the network is configured by entering the satellite service characteristics rather than configuring each sub-system individually. This process dramatically simplifies network setup and modification. TotalNMS simplifies service provisioning by using configurable profiles for Broadband Internet, Enterprise, Mobility and Backhauling services. Each service is configured once and then assigned to customer equipment. This approach lets operators be especially agile and responsive to meetcustomer demands.

EFFECTIVE SERVICE ASSURANCE

Once the service is up and running, it must be monitored. Our dashboard keeps operators up to date, allowing them to respond quickly to any issue. When a failure occurs, an alarm indicates the source of the problem with a quick link to the relevant data. Real-time and historical performance monitoring deliver deep visibility into network utilization statistics and service KPIs – optimizing resource usage and keeping customers satisfied with an entire range of SLAs.

ADVANCED MOBILITY SERVICES

With TotalNMS maps, the geographically based behavior of mobility services is easily defined and modified. Parameters include VNO service boundaries, areas where transmission is not allowed and the right place to switch between overlapping beams. These layers together with the terminal’s most relevant information are overlaid right on the map. The ability to track a mobility terminal’s status throughout the changing conditions of its route enables operators to optimize its service quality at all times.

FLEXIBLE WHOLESALE BUSINESS MODELS
TotalNMS provides a carrier-grade wholesale service portfolio that flexibly accommodates various VNO needs. Some may want their wholesale bandwidth specifically defined per beam, while others may prefer one global bandwidth pool flexibly utilized over multiple satellites and beams. And some may even wish to run and manage their own dedicated hub hardware. With TotalNMS, operators can easily create and monitor all these services, letting their VNOs manage their network as they see fit.

FACILITATED PROCESS AUTOMATION
TotalNMS facilitates the automation of service provisioning, service assurance and billing processes. By leveraging SDN and NFV technologies, Gilat’s SkyEdge II-c and TotalNMS provide for a fully orchestrated programmable network. This intelligent network enables operators to dynamically provision network capacity on demand, automatically support network diversity and efficiently manage mobility satellite bandwidth. With this solution in hand, network operators are now ready to face the higher levels of flexibility and agility required by advanced next generation applications and services.

ALWAYS-ON SERVICE AVAILABILITY
In addition to the built-in redundancy of SkyEdge II-c and TotalNMS, the multi-site distributed architecture supports the optional deployment of a secondary gateway, datacenter or NOC to achieve higher levels of availability. With fast and reliable switchover to geographically diverse locations, all services and operations are protected from extreme weather conditions or natural disasters at the primary location. This modular architecture enables operators to choose different levels of availability based on service priority and budget.

UNIFIED AND CENTRALIZED TOTALNMS
TotalNMS includes the following key attributes:

  • Network Dashboard – a comprehensive set of network indicators providing real time and trending information on network throughput, utilization, and alarms
  • One-Click Management – an intuitive GUI, with easy-to-use configuration tools and advanced diagnostic capabilities, providing effortless provisioning and troubleshooting for networks of any size
  • Global User Access – standard web interface allowing access from any PC connected to the secured management network
  • Customized User Administration – flexible and highly granular mechanism, enabling user permissions settings according to VNO service model and individual job function
  • VNO Management (TotalVNO) – full support for a variety of VNO service models, providing VNOs with the capability to independently configure and monitor their own network
  • Rich Northbound Interface – comprehensive API to the operator’s operational and business environment, enabling simple automation of service assurance and activation processes
  • Robust Accounting – detailed data usage records are delivered to the OSS/BSS, ensuring accurate service ratings and billing of end-customers

Conclusion
TotalNMS gives network operators all the tools and information they need for easier and more effective management of their networks – no matter how large or complex.

By all indicators, the current decade will be a very exciting time for the satellite industry. We will see new satellite constellations and increasing demand for network services for key applications and verticals. These new services will have complex requirements and their own set of challenges. Choosing the right ground segment partner with an advanced network management system will be increasingly more important to meet the many challenges and complex network requirements of future satellite systems and of new key applications that will be their driving forces.

To learn more about Gilat’s TotalNMS, please contact us at: info@gilat.com

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