Help Desk

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Help Desk

OperationsMoldova898

Gilat Satellite Networks is a leading global provider of satellite-based broadband communications. Developing new, cutting-edge products and finding creative ways to take advantage of existing and emerging satellite communications technologies is what separates Gilat from the competition and provides added value for our customers. The Helpdesk Team Member will be a part of a professional and service-oriented helpdesk team, working with diverse and cutting-edge technologies and will be responsible for providing IT support globally.

The perfect candidate would mix technical and customer service skills and be passionate about technology and helping people.

Responsibilities:

  • Provide IT support for our employees worldwide
  • Follow up with our employees and provide best-in-class service
  • Gain knowledge in cutting edge IT platforms, applications and infrastructure
  • Strong customer service and troubleshooting skills
  • Ability to communicate technical information, both verbal and written, to a wide range of end-users
  • Create and revise training materials, mentor new team members

Requirements:

  • 1+ years of experience with providing IT support
  • Experience with Windows 10, Office 365, Windows Servers, TCP/IP, Active Directory
  • Customer service oriented
  • Eager to learn and grow professionally
  • High level of English
  • Team player
Location: Moldova

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Help Desk - 898

WHAT TO EXPECT
  • 1
    PHONE
    INTERVIEW
  • 2
    PROFESSIONAL
    INTERVIEW
  • 3
    TEST
  • 4
    PROFESSIONAL
    INTERVIEW NO. 2
  • 5
    HR
    INTERVIEW
  • 6
    REFERENCES
  • 7
    OFFER