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NOC Engineer

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NOC Engineer

OperationsAustralia1009

Gilat’s satellite communications ecosystem is built around our inter-disciplinary platform, based on cutting edge technologies, state of the art communication protocols and modulation schemes, innovative optimization algorithms as well as advanced networking protocols.

This Role is within Gilat Satellite Networks Australia, reporting to the Manager of Technical Operations and will be responsible for building and maintaining the satellite communication systems, supporting infrastructure and management interfaces as well as providing technical support to internal and external customers.   

Responsibilities:

  • Maintain and support infrastructure and management interfaces of Gilat and third-party products (Networking, RF, Satellite communication, reporting and monitoring)
  • Perform site survey, on-site installation and deep problems analysis of the satellite platform and communication systems.
  • Provide technical support to internal and external customers.
  • Troubleshoot outages, degradation, and customer complaints to resolution.
  • Proactive network analysis to identify potential sources of incidents and problems.
  • Provide analysis reports, technical documentation, and frontal training.
  • Follow up and Resolve Customer Requests within SLA.
  • Follow certification and compliance standards.
  • Working with ITIL aligned processes (Incident, Problem, Change and Continuous improvement).
  • Performs other related duties as assigned.
  • Commitment to achieving team goals.

Requirements:

  • Degree or equivalent in computer science, electrical engineering, or other relevant qualification.
  • At least 3+ years of experience in telecommunications, Strong knowledge and experience with networking, cloud computing, linux OS and scripting.
  • Knowledge in networking devices. configuration/administration/management/troubleshooting (Cisco, Juniper, Fortinet).
  • Knowledge about Network Monitoring Systems (Cacti, Zabbix).
  • Knowledge of scripting/programming languages (e.g. Perl, PHP, Python, Ruby, bash, batch).
  • Knowledge about virtual machines (e.g. KVM, Xen, Hyper-V, Virtual Box, vSphere).
  • Understanding of RF Satellite or wireless communications systems.
  • Ability to travel when required.
  • Ability to work in a 24/7 flexible environment.
  • Strong network troubleshooting, process workflow and communication skills are a must.
  • Have excellent communication skills both written and verbal to communicate and consult at all levels
Location: Australia

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NOC Engineer - 1009

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