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NOC Engineer

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NOC Engineer

OperationsAustralia1076

Gilat’s satellite communications ecosystem is built around our inter-disciplinary platform, based on cutting-edge technologies, state-of-the-art communication protocols and modulation schemes, innovative optimization algorithms as well as advanced networking protocols.

This Role is within Gilat Satellite Networks Australia, reporting to the Manager of Technical Operations and will be responsible for building and maintaining the satellite communication systems, supporting infrastructure and management interfaces as well as providing technical support to internal and external customers.   

Responsibilities:

  • Maintain and support infrastructure and management interfaces of Gilat and third-party products (Networking, RF, Satellite communication, reporting and monitoring)
  • Perform site survey, on-site installation, and deep problems analysis of the satellite platform and communication systems.
  • Provide technical support to internal and external customers.
  • Troubleshoot outages, degradation, and customer complaints to resolution.
  • Proactive network analysis to identify potential sources of incidents and problems.
  • Provide analysis reports, technical documentation, and frontal training.
  • Follow up and Resolve Customer Requests within SLA.
  • Follow certification and compliance standards.
  • Working with ITIL-aligned processes (Incident, Problem, Change, and Continuous improvement).
  • Performs other related duties as assigned.
  • Commitment to achieving team goals.

Requirements:

  • Degree or equivalent in computer science, electrical engineering, or other relevant qualification.
  • At least 3+ years of experience in telecommunications, Strong knowledge, and experience with networking, cloud computing, linux OS and scripting.
  • Knowledge in networking devices. configuration/administration/management/troubleshooting (Cisco, Juniper, Fortinet).
  • Knowledge about Network Monitoring Systems (Cacti, Zabbix).
  • Knowledge of scripting/programming languages (e.g. Perl, PHP, python, ruby, bash, batch).
  • Knowledge about virtual machines (e.g. KVM, Xen, Hyper-V, Virtual Box, vSphere).
  • Understanding of RF Satellite or wireless communications systems.
  • Ability to travel when required.
  • Ability to work in a 24/7 flexible environment.
  • Strong network troubleshooting, process workflow, and communication skills are a must.
  • Have excellent communication skills both written and verbal to communicate and consult at all levels.
  • Knowledge about industrial wireless/Satellite communications products
  • Be familiar with RF equipment and testing tools (RFT, UPLC, ACU Cables types, Connectors, Spectrum, Analyzer, Power meter etc)
  • Advanced Knowledge with Linux OS administration
  • Advanced Knowledge with Cloud Computing
Location: Australia

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NOC Engineer - 1076

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