A center of excellence for solid-state power amplifiers and innovative RF solutions

Gilat Wavestream provides advanced satellite communication technologies for mission-critical applications. Renowned for their reliability, compact design, and high performance, Gilat Wavestream products serve defense, commercial, and mobility markets worldwide.

Gilat Wavestream’s Family of Ka, Ku and X-band Solid State Power Amplifiers (SSPA), Block Upconverters (BUC) and transceivers provide system integrators with field-proven, high-performance solutions designed for Ground, Sea and Airborne satellite communication systems worldwide.

Gilat Wavestream Quality Commitment

Excellence in Quality Assurance

At Wavestream the Quality Assurance Program starts at the initial design phase of product development and continues through our manufacturing and quality program procedures that meet or exceed the ISO 9001 and AS 9100 standards.

As an industry leader, Wavestream has demonstrated its Quality leadership and strengthened its commitment to customer satisfaction through formal, third-party registration to ISO/AS 9100. Wavestream has made Quality the foundation of our system that provides support across all business processes, from manufacturing operations and product life cycle to post-sales services.

Certification assures that Wavestream has met the highest commitment to Quality by a recognized management system model which consistently provides defect free processes and products. The Wavestream management team has established clear business and quality objectives supported by Quality Management Systems and procedures that are continuously audited and improved.

Repair and Return Support Service

We’re committed to designing and manufacturing products with the highest level of quality and reliability.  Gilat Wavestream Customer Support should be contacted if you encounter any issues with your product or need assistance with troubleshooting.

Before submitting an RMA request, please take a moment to review the Pre-RMA Checklist.  The questions contained in here will provide valuable insights into any issues encountered while using our products and will help guide us throughout the RMA qualification process prior to the return of any Gilat Wavestream product for repair or maintenance.  In the event a product needs to be returned to Gilat Wavestream for further investigation, testing and/or repair, we offer a convenient on-line form to help facilitate the Return Materials Authorization (RMA) process.

Customer Survey

Here at Gilat Wavestream, we are all about people. Our primary mission is building superior customer relationships through our people, innovation, core values and continuous improvement. This requires excellence in product performance, quality, superior customer support, and engaging and productive communication. Your honest and sincere feedback is vital to our efforts to truly understand your needs and improve our products and services to you, our valued customer.

Contacts

Gilat Wavestream

545 West Terrace Drive, San Dimas, CA 91773, USA

+1 909 599 9080